Return & Refund Policy 退货和退款政策
The Art Vine Return & Refund Policy
Thank you for shopping at The Art Vine!
We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
● Your item must be unused and in the same condition that you received it.
● The item must be in the original packaging.
● To complete your return, we require a receipt or proof of purchase.
● Only regular priced items may be refunded, sale items cannot be refunded.
● If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
Late or missing refunds
● If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
● If you have done all of this and you still have not received your refund yet, please contact us at +601115495331